Introduction

RefinedSelf ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our clients. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our psychiatric services.

Information We Collect

We may collect information about you in various ways, including:

Personal Information

Name, email address, and phone number
Professional information relevant to your treatment
Billing and payment information
Communication preferences

Protected Health Information (PHI)

As a healthcare provider, we collect and maintain protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This includes medical history, treatment records, and clinical notes. PHI is subject to additional protections as outlined in our Notice of Privacy Practices provided during intake.

How We Use Your Information

We use the information we collect to:

Provide psychiatric evaluation and treatment services
Schedule and manage appointments
Process payments and maintain billing records
Communicate with you about your care
Comply with legal and regulatory requirements
Improve our services and website functionality

Confidentiality of Treatment

We understand the sensitive nature of mental health treatment, particularly for professionals in high-stakes industries. All information shared during the course of treatment is strictly confidential. We do not disclose any information to employers, colleagues, or third parties without your explicit written consent, except as required by law (e.g., imminent danger to self or others, court orders, or mandatory reporting requirements).

Data Security

We implement administrative, technical, and physical security measures designed to protect your personal information and PHI. This includes encrypted communications, secure electronic health records, and strict access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

Website Analytics

Our website may use analytics tools to understand how visitors interact with our site. This data is anonymized and used solely to improve user experience. We do not use tracking technologies for advertising purposes.

Your Rights

You have the right to:

Access your personal information and medical records
Request corrections to inaccurate information
Request restrictions on certain uses of your information
Receive a copy of your records in electronic format
File a complaint if you believe your privacy rights have been violated

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through the inquiry form on our website or during your scheduled consultation.